Survey

1. Do you buy extended warranties?

A. Yes, often

B. Sometimes

C. Rarely

D. Never

2. How much time do you typically spend on a single shopping session online?

A. Less than 15 minutes

B. 15-60 minutes

C. 1-2 hours

D. More than 2 hours

3. How do you usually discover new products?

A. Social Media

B. Search Engines

C. Email Newsletters

D. Word of Mouth

4. Do you feel you own too many things?

A. Yes, I'm trying to declutter

B. No, I'm comfortable with what I have

C. No, I'd like more

5. What was your last treat-yourself purchase?

A. Clothing/Accessories

B. Electronics/Gadgets

C. Food/Experience

D. Home Decor

6. Have you ever used a virtual try-on feature for clothes or glasses?

A. Yes, and it was helpful

B. Yes, but it wasn't accurate

C. No, I haven't

7. What's your favorite place to shop for clothes?

A. Department stores

B. Brand websites

C. Fast fashion retailers

D. Thrift/Vintage stores

8. What is your experience with click-and-collect (buy online, pick up in-store)?

A. Excellent, I use it often

B. It's okay

C. I've had problems

D. I haven't tried it

9. How important are customer reviews to your purchasing decisions?

A. Very important

B. Somewhat important

C. Not important

10. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful